1) We respect your privacy and your choices.
2) The privacy and security of your data are incorporated into our policy.
3) We send marketing communications unless you request to opt-out.
4) We never offer or transfer your data without your express consent.
5) We are committed to transparency in the use of your data.
6) We do not use your data without informing you or asking for your consent.
7) We respect your rights as established in the regulations and in accordance with our own legal and operational responsibilities.
1. WHO ARE WE?
LC Idiomas GC, S.L.U., located at Paseo Tomás Morales No 50 Bj. in Las Palmas de Gran Canaria with CIF B76292796 is responsible for the personal data you share with us. Therefore, LC Idiomas GC, S.L.U. is responsible for the processing of data for the purposes of applicable regulations on data protection.
2. PERSONAL DATA
Personal Data is understood as any information or data that can identify you directly (for example, your name or surname) or indirectly (for example, your national identity document or D.N.I.). Personal Data includes information such as email/private postal addresses/mobile phone, usernames, profile images, personal preferences, user-generated content, among others. This Policy covers all personal data collected and used by LC Idiomas GC, S.L.U..
3. COLLECTION OF PERSONAL DATA AND PURPOSES OF PROCESSING
Remember that before you start using any of our services or features, you must read this Policy. Failure to provide certain information marked as mandatory may result in the inability to manage your registration as a user or the use of certain features or services available.
What data can we collect from you?
We may collect or receive your data through our websites, forms, applications, devices, among others. In some cases, you provide us with your Personal Data directly (for example, when you contact us), in other cases we collect them (for example, using cookies to understand how you use our websites) or, on other occasions, indirectly when we receive your data from other third parties, including other entities associated with LC Idiomas GC, S.L.U…
What is the legal basis for the Treatment of your Personal Data?
- Your consent
- Our legitimate interest, which may be:
- Enable the operation of our website/applications through technical and functional cookies: keep our tools (websites/applications/devices) safe and secure and ensure that they function properly and continually improve.
- Provide you with our customer service.
- In the event that a contract is formalized: perform the services you request;
- The fulfillment of legal obligations that entail a treatment of personal data.
When we send or display communications or personalized content, we may use some techniques described as “profiling” (ie, any form of automated processing of personal data that consists of using such data to evaluate certain personal aspects of a natural person, in particular to analyze or predict aspects related to personal preferences, interests, location, or operations that have made with LC Idiomas GC, S.L.U.). This means that we may collect personal data about you in order to carry out this profiling. We centralize this information and analyze it to evaluate and predict your preferences and/or personal interests. Depending on our analysis, we send or display communications and/or content tailored to your interests/needs.
We inform you that you have the right to object to your personal data being processed on the basis of profiling in certain circumstances. For this purpose, please refer to the section “data subject’s rights and exercise”.
5. WHO CAN ACCESS YOUR PERSONAL DATA?
5.1 We may share your personal data within the companies associated to LC Idiomas GC, S.L.U..
Your data can not be transferred to third parties unless there is a legal basis for legitimate interest.
5.2 Your personal data may also be processed on our behalf by our trusted third party providers.
We enter into contracts with trusted third parties to perform a variety of services on our behalf. We only provide them with the information they need to perform the service, and we require them not to use your personal data for any other purpose. We always do our best to ensure that all third parties with whom we work maintain the security of the personal data we provide to them.
6. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We only retain your Personal Data for as long as we need it for the purpose or purpose for which it has been collected with your express consent, in order to meet your needs or to comply with our legal obligations.
To determine the data retention period of your Personal Data, we use the following criteria:
- Personal Data obtained by contacting us for a query or complaint: during the time necessary to attend your query;
- Personal Data obtained by giving your consent to send communications or by being necessary in accordance with the law: until the end of the purpose for which they were required.
When we no longer need to use your personal data, it will be deleted from our systems and records or anonymised so that we can no longer identify it.
7. IS YOUR PERSONAL DATA STORED SECURELY?
We are committed to protecting your Personal Data and to taking all reasonable precautions to do so. We contractually require that trusted third parties who handle your Personal Data do the same.
We always do our best to protect your Personal Data and once we have received your personal information, we use strict procedures and security features to try to prevent unauthorized access.
8. DATA SUBJECT’S RIGHTS AND EXERCISE
LC Idiomas GC, S.L.U. respects your right to privacy: it is important that you have control over your personal data. In this sense we inform you that you have the following rights:
Right of Information
You have the right to obtain clear, transparent and easy-to-understand information about how we use your personal data and about your rights. We provide you with such information in this Policy.
Right of access
You have the right to access the personal data we hold about you (within certain limits). We may charge a reasonable fee, upon notice, to cover the administrative costs incurred in providing the information.
Requests that are manifestly unfounded, excessive or repetitive may not be met.
To exercise this right, you may contact us by the means indicated under “Contact”.
Right of rectification
You have the right to have your personal data corrected if they are inaccurate or no longer valid or to have them completed if they are incomplete. In order to exercise this right, you may contact us by the means indicated under “Contact”.
Right of withdrawal/forgotten
In certain cases, you have the right to have your personal data deleted or deleted. It should be noted that this is not an absolute right, as we may have legal or legitimate reasons for keeping it.
If you would like us to delete your personal data, you can contact us by the means indicated under “Contact”.
Right of opposition to direct marketing, including profiling
You can unsubscribe from our direct marketing communications at any time. You can unsubscribe by clicking on the “Unsubscribe” link in any email communication we send you. Otherwise, please contact us by any of the means indicated under “Contact”. To oppose profiling, you may contact us by the means indicated under “Contact”.
Right to withdraw consent at any time when data processing is based on consent
You may withdraw your consent to the processing of your personal data when the processing is based on your consent. Withdrawal of consent shall not affect the lawfulness of processing based on consent prior to withdrawal. To find out in which cases the processing is based on consent, we refer you to the section “What data do we collect from you?”, “What is the legal basis for processing your Personal Data?
If you wish to withdraw your consent, you may contact us by any of the means indicated under “Contact”.
Right to object to treatment based on the satisfaction of legitimate interests
You may object at any time to our processing your data where the processing is based on the satisfaction of legitimate interests. To find out in which cases the processing is based on legitimate interests, we refer you to the section “What data do we collect from you?” “What is the legal basis for processing your Personal Data?
If you wish to exercise this right, you may contact us by any of the means indicated under “Contact”.
Right to lodge a complaint with a supervisory authority
You have the right to complain to the Spanish Data Protection Agency about the privacy and data protection practices of LC Idiomas GC, S.L.U..
Do not hesitate to contact us by any of the means indicated in “Contact” before submitting a complaint to the competent authority on data protection.
Right to data portability
You have the right to transfer, copy or transfer data from our database to another database. This right can only be exercised in respect of data that you have provided if the processing is based on the performance of a contract or on your consent and the processing is carried out by automated means. To find out in which cases the processing is based on contract or consent, we refer you to the section “What data do we collect from you?”, “What is the legal basis for processing your Personal Data? For more information, you can contact us by any of the means indicated under “Contact”.
Right to limit processing
You have the right to request a limitation on the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so we may store your data, but we will no longer be able to use or process your data. This right can only be exercised in certain circumstances defined by the General Data Protection Regulations, as follows:
– that the interested party challenges the accuracy of the personal data, during the period that allows the person in charge to verify the accuracy of them;
– that the processing is unlawful and the data subject opposes the deletion of personal data and requests instead the limitation of their use;
– the data controller no longer needs the personal data for the purposes of processing, but the data subject needs them for the formulation, exercise or defence of claims;
– that the data subject has objected to the processing pursuant to Article 21(1) of the Regulation (Right of objection), while verifying whether the legitimate grounds of the controller prevail over those of the data subject.
If you wish to exercise this right, you may contact us by any of the means indicated under “Contact”.
If you have any doubt about the way in which we treat and use your personal data or you wish to exercise any of the foreseen rights, you can communicate it to us sending an e-mail to firstname.lastname@example.org or writing to us to the following address: Paseo Tomás Morales No 50 Bj. in Las Palmas de Gran Canaria.